 
     
     
     
     
    Heavy Metal Blood Test
Heavy Metal Blood Test
- 
                                NHS Trusted Labs 
-                               
                              
 Our doctors review your Heavy Metal Blood Test results but do not provide consultations, medical advice, or diagnoses. Reviews are accessible through the app or via email.
 
 
-                               
                              
 This timeline starts once the lab receives your Heavy Metal Blood Test sample for analysis of all included heavy metal biomarkers.
 
 
- 
                                99.8% Reliable 
-                               
                              Easily check your blood health from home. A small, virtually pain-free device collects a blood sample from your upper arm – no needles, no finger pricks, just a simple and quick at-home process. 
 
 
-                               
                              Easily check your blood health from home. A small, virtually pain-free device collects a blood sample from your upper arm – no needles, no finger pricks, just a simple and quick at-home process. 
 
 
- 
                            
                              
Couldn't load pickup availability
 
 
 
 

What gets tested?
Heavy Metal Blood Test
The Heavy Metal Blood Test test checks for Albumin, Aluminium, Calcium, Chromium, Copper, Corrected Calcium, Iron, Lead, Magnesium, Manganese, Mercury, and Zinc.
These biomarkers help identify toxic metal accumulation, nutrient imbalances, or deficiencies that may affect energy production, neurological function, and overall metabolic health. This test is ideal for individuals concerned about environmental or occupational exposure, fatigue, cognitive changes, or those wanting to optimize mineral balance and detoxification support.
About this test
- Persistent fatigue or low energy despite adequate rest
- Brain fog, memory issues, or difficulty concentrating
- Unexplained muscle weakness, joint pain, or tremors
- Headaches, dizziness, or tingling sensations in hands and feet
- Digestive discomfort, nausea, or loss of appetite
- Skin issues such as rashes or dull complexion
- Signs of heavy metal exposure or accumulation (e.g., mercury, lead, or aluminum)
- Reduced kidney or liver performance due to toxic buildup
Ideal for those concerned about heavy metal exposure or mineral imbalances affecting energy, focus, or organ health. Recommended for individuals with fatigue, brain fog, or possible exposure to metals like lead, mercury, or aluminum.
- Heavy metal toxicity or accumulation (e.g., lead, mercury, aluminum)
- Mineral imbalances affecting energy, nerve, or muscle function (e.g., low magnesium, zinc, or calcium)
- Impaired detoxification or liver stress from environmental exposure
- Cognitive or neurological symptoms linked to toxic metal buildup
- Fatigue, weakness, or inflammation caused by disrupted mineral metabolism
                          
                            
                                Symptoms
                              
                          
                          
                        
  
                        - Persistent fatigue or low energy despite adequate rest
- Brain fog, memory issues, or difficulty concentrating
- Unexplained muscle weakness, joint pain, or tremors
- Headaches, dizziness, or tingling sensations in hands and feet
- Digestive discomfort, nausea, or loss of appetite
- Skin issues such as rashes or dull complexion
- Signs of heavy metal exposure or accumulation (e.g., mercury, lead, or aluminum)
- Reduced kidney or liver performance due to toxic buildup
                          
                            
                                Who should be test
                              
                          
                          
                        
  
                        
Ideal for those concerned about heavy metal exposure or mineral imbalances affecting energy, focus, or organ health. Recommended for individuals with fatigue, brain fog, or possible exposure to metals like lead, mercury, or aluminum.
                          
                            
                                When to test
                              
                          
                          
                        
  
                        - Heavy metal toxicity or accumulation (e.g., lead, mercury, aluminum)
- Mineral imbalances affecting energy, nerve, or muscle function (e.g., low magnesium, zinc, or calcium)
- Impaired detoxification or liver stress from environmental exposure
- Cognitive or neurological symptoms linked to toxic metal buildup
- Fatigue, weakness, or inflammation caused by disrupted mineral metabolism
Our process
How it all works?
step 1
Choose your test
The user or the partner selects one of Lola's existing tests, each assigned a unique code linking the test to the partner. This code ensures proper tracking for referrals, results access, or both, depending on the partnership type.
 
                          step 2
Schedule your sample collection
Schedule your preferred sample collection method during checkout—choose from at-home visits, clinic appointments, or other convenient options depending on the test and your location.
 
                          step 3
Blood sample taken and sent to Lab
Samples are analysed at our CQC-compliant and NHS-standard labs, providing accurate and detailed breakdowns for each test.
 
                          step 4
Personalised Doctor Review
Results are made available through Lola's intuitive partner portal, complete with actionable insights and customisable reporting options for the partner and user.
 
                           
                    
                       
                    
                       
                    
                       
                    
                      Evaluates 70 critical biomarkers for the most comprehensive health assessment, focusing on advanced cardiovascular, hormonal, metabolic, and immune markers.
- 
                      70 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
Includes 56 key biomarkers, providing a thorough assessment of blood health, organ function, chronic disease risk, and overall well-being.
- 
                      56 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
Covers 45 essential biomarkers to assess cholesterol, diabetes, vitamin deficiencies, anemia, heart disease, hormone levels, inflammation, and overall nutrition
- 
                      45 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
Analyzes 62 biomarkers for a full health profile, including cardiovascular health, metabolic function, hormone balance, and autoimmune conditions.
- 
                      30 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
What gets tested
Complete panel for your health
                
                  Vitamins and Minerals
                
                
              
    
              
              Albumin: The main protein in blood plasma, important for maintaining blood volume and pressure. Why measure: To assess liver function and overall protein levels.
Aluminium: A trace element that can accumulate in the body from environmental or occupational exposure.
Why measure: To assess potential aluminium toxicity, particularly in individuals with impaired kidney function or high exposure risk, and to monitor for neurological or bone-related effects.
Calcium: A crucial mineral for maintaining bone strength and supporting various bodily functions. Why measure: Essential for bone health and metabolic processes.
Chromium is a trace mineral that helps regulate blood sugar by enhancing insulin function and supports energy production from nutrients.
Corrected Calcium: Calcium level adjusted based on albumin concentration to provide a more accurate measurement of calcium status. Why measure: To ensure accurate assessment of calcium levels in conditions affecting albumin.
Iron: An essential mineral required for producing haemoglobin, the protein in red blood cells that carries oxygen throughout the body. Iron is also crucial for energy production and immune function. Why measure: To assess iron levels, diagnose iron deficiency or overload conditions (such as anaemia or haemochromatosis), and monitor overall health and energy levels.
Lead:  A toxic heavy metal that can accumulate in the body over time.
Why measure: To detect lead exposure, assess potential toxicity, and help diagnose neurological, developmental, or kidney-related disorders.
Magnesium: A mineral important for muscle and nerve function, bone health, and energy production. Why measure: To assess magnesium levels and diagnose deficiencies or related health conditions.
Mercury: A toxic heavy metal that can accumulate in the body through environmental or dietary exposure.
Why measure: To assess mercury burden from sources like seafood, dental amalgams, or occupational contact, and support diagnosis of heavy metal toxicity or related neurological and kidney issues.
Zinc: This is an essential mineral involved in immune function, wound healing, and cellular repair, and is typically measured to assess nutritional status and support overall health.
Lola FAQ
General
                        
                          Why do we offer more health markers at affordable prices?
                        
                      We are dedicated to the importance of regular testing and understanding your body's changes over time. Limiting tests to a few markers or imposing high costs compromises this vital process. We offer multiple sample collection methods, including professional phlebotomy services, Our comprehensive testing includes a wide range of markers. Join us in our mission to empower more people to gain meaningful health insights over time.
                        
                          Do we test for under 18s?
                        
                      Unfortunately, our service is only for adults. We are exploring whether we could work with individuals under 18 in the future, but it’s not something we can offer right now.
                        
                          Are there any additional costs?
                        
                      No — the phlebotomy appointment and doctor review are both included in the price of your test, so there’s no extra charge for those.
The only time additional fees may apply is in the case of a failed appointment (e.g., if the blood draw is unsuccessful) or a last-minute cancellation or rescheduling, which may incur an extra fee depending on the situation.
Lola FAQ
Choosing and Comparing Tests
                        
                          What test is suitable for me?
                        
                      For the most tailored guidance, it’s best to consult with your GP, as they can help identify which biomarkers are most relevant based on your medical history and symptoms. However, if you already have a list of specific biomarkers in mind, we’re happy to suggest the most suitable test kit based on that. You can also explore our full range of tests here: https://lolahealth.com/collections/all.
                        
                          How can I compare products?
                        
                      To compare different test kits side by side, follow these instructions:
- Go to https://lolahealth.com/collections/all.
- Search for the kits you want to compare.
- Tick the “Add to Compare” box next to each product you want to compare.
- Once you’ve added at least two products, you’ll notice a small green box at the bottom left of the page that says “Compare.”
- Click on that box to view the side-by-side differences.
This comparison will help you clearly see which kit includes the biomarkers and tests most relevant to your health concerns.
                        
                          Buying for someone else?
                        
                      We understand that you may occasionally wish to purchase a test for another person. While direct purchases on behalf of others aren’t available, the easiest alternative is to buy one of our gift cards, valid for 12 months. You can get a gift card here. If you’ve accidentally ordered a test under your account for someone else or need to transfer an order, please contact us as soon as possible before the sample is collected so we can reassign the test to the correct individual.
Lola FAQ
Preparing for Your Test
                        
                          Should I fast?
                        
                      Most tests do not require fasting. However, if your test includes cholesterol or triglycerides, fasting may be required for 8–12 hours (depending on your clinician) before your blood draw (water is fine).
                        
                          Should I stop taking medication?
                        
                      You should not stop taking medication unless directed to by your doctor. Please let us know which medications you are taking so we can factor this into the analysis.
                        
                          Do I need to stop taking supplements?
                        
                      Generally, no, unless you’ve been advised otherwise. However, if you’re taking high-dose biotin, we suggest pausing it 48 hours before your test, as it may affect certain markers.
                        
                          Menstrual cycle timing
                        
                      The timing of your blood tests will depend on what you’re looking to measure:
- If you’re testing hormone levels such as LH, FSH, and oestrogen, these are typically measured during the early days of your cycle (around days 2–5).
- On the other hand, if you want to check your progesterone levels, this is usually done later in the cycle, around day 21. At our end, we try using references and markers that allow for a bit more flexibility, meaning you can often take the blood test over a broader range of your cycle. However, the timing outlined above is the most commonly recommended for accurate results.
                        
                          Can I get my blood taken after a workout?
                        
                      We recommend avoiding intense exercise for 24 hours before your test, as it can affect markers like cortisol, liver enzymes, and inflammation
                        
                          If I’m unwell when the sample is taken, will it affect the result?
                        
                      Yes, it’s possible. Illness, fever, or recent infection can affect certain biomarkers.
Lola FAQ
Booking and Managing Appointments
                        
                          Tell me more about the sample collection service
                        
                      We offer flexible sample collection options to suit your needs. When placing an order, you can choose from at-home phlebotomy visits, clinic appointments, or other convenient collection methods depending on the test and your location.
For at-home or clinic appointments, you'll be able to select your preferred date and time at checkout. If you have any special requests or preferences (e.g. time constraints, access notes, phlebotomist gender preference, needle concerns, etc.), there's a space to include this before you check out.
Once your order is placed, please allow us at least 24 hours to confirm your appointment. We'll send confirmation via SMS and email.
Our nurses and phlebotomists are all highly experienced, many of whom also work in the NHS and partner with Lola part-time. They're professional, kind, and thoroughly vetted to ensure you're in safe hands.
                        
                          How fast will my at-home phlebotomy service be?
                        
                      When placing your order, you’ll be able to request your preferred date and time for the at-home phlebotomy appointment before checkout. Once the order is submitted, please allow us at least 24 hours to confirm and assign a phlebotomist.
Appointments are typically scheduled within 2–5 working days, but you’re welcome to request later or far future dates—we’ll do our best to accommodate.
You’ll receive a confirmation via SMS and email once your appointment is booked.
                        
                          Can I change my sample collection method?
                        
                      Yes, absolutely! Just let us know your preferred collection method (at-home phlebotomy, clinic appointment, or other available options), your location, and your ideal date and time if applicable (excluding weekends). Please try to give us a few days' notice so we can organize everything smoothly—we'll do our best to accommodate your request.
                        
                          Can I do weekend appointments?
                        
                      Weekend appointments are not currently available until further notice. We’re working to expand our availability and will update you as soon as weekend slots become an option again.
                        
                          Can I reschedule after confirming my appointment?
                        
                      Yes—rescheduling is possible, but if it’s within 24 hours of your appointment, there will be a £20 fee, as outlined in our terms.
                        
                          How can I cancel my subscription?
                        
                      Just email us at support@lolahealth.com, and we’ll help you cancel. You can also manage your subscription in your online account.
                        
                          What are the policies on cancellations and refunds?
                        
                      For more information, please visit Refund & Cancellation - https://lolahealth.com/pages/refund-policy
Lola FAQ
Before and After Your Phlebotomy Visit
                        
                          What do I have to do before and after my phlebotomy visit?
                        
                      Before Your Blood Collection:
- Hydrate: Drink 6–8 cups of water 2 hours before your appointment. This will make the blood draw easier.
- Fasting (if required): If the test includes a Full Blood Count:
- Early Morning Collection: Skip breakfast until after the blood sample collection.
- Late Morning Onwards Collection: Have a light meal and fast for at least 3–4 hours before taking the blood sample.
- Stay Warm: Wear warm clothes or use a heating pad to improve blood flow.
- Pets: Keep pets away during the blood draw to avoid interruptions.
- Location: Choose a well-lit area, like a kitchen table or a comfy chair, for the procedure.
- Special Needs: Inform us of any past issues or special requirements you may have.
After the Procedure:
- Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
- Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
- Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.
Watch for These Signs:
- Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
- Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
- Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.
                        
                          I’ve booked a Clinic Appointment / chosen Self-Draw / arranged my own phlebotomist — how should I drop off my samples?
                        
                      - To ensure your blood samples arrive at the lab in good condition and the biomarkers remain valid:
- Post same-day as collection. It’s critical that you post your samples on the same day they are collected.
- Use a Royal Mail postbox or post office with same-day collection. Always check the latest collection time on the postbox, and day.
- Before 9 AM: Use a postbox/post office with a latest collection at 9 AM. Do not use one that already had a 7 AM or 9 AM pickup—these will be collected the next day.
- After 9 AM: Use one with 4 PM, 5 PM, or 7 PM collection.
- Late Afternoon Draws: If your sample misses the 4 PM collection or is taken after 4 PM, drop off at a 7 PM collection box or next morning at a 7 AM or 9 AM collection postbox.
- Avoid posting on weekends or holidays as Royal Mail may not deliver over the weekend, which can make samples too old to test.
Lola FAQ
Test Processing and Results
                        
                          How long does it take to get results?
                        
                      The turnaround time for results depends on the specific test you’ve ordered:
- Elite or Peak Insights 70: Results are typically ready within 4 working days from when the lab receives your samples.
- All other tests: Results are usually ready within 2 working days of the lab receiving your samples.
                        
                          How is my sample sent to the lab?
                        
                      For at-home and clinic appointments, the nurse/phlebotomist will send your sample to the lab for analysis. For other collection methods, you'll receive clear instructions on how to return your sample using the prepaid envelope provided.
                        
                          How accurate are the tests?
                        
                      We only use UK government-approved NHS labs for blood analysis, ensuring a high level of accuracy at 99.8%, provided the sample is posted the same day using our Tracked 24 service. For at-home appointments, the phlebotomist will post the sample for you. For other collection methods, please follow the provided instructions to ensure same-day posting. For this reason, we aim to schedule blood sample collection appointments from Monday to Friday.
                        
                          Does a doctor review my results?
                        
                      Our team of doctors reviews all blood results and provides a comprehensive written analysis, highlighting any markers that fall outside the normal range.
                        
                          How do I get the results?
                        
                      Results are emailed to you and are also viewable in our Apple and Android apps. The apps can show trends over time as you take more tests.
                        
                          Can I download my results to share with my GP?
                        
                      Yes, you can download your results from the mobile app as a PDF or CSV to share with your GP.
                        
                          Do you show boundaries/ranges in your results?
                        
                      Yes, all our biomarkers come with the ranges that are normal for your gender and age. Our doctor will also review your results and comment if anything is out of range.
                        
                          Can I do a follow-up consultation?
                        
                      At the moment, we don’t offer follow-up consultations directly. However, your results are reviewed by a qualified doctor, and you’ll receive a report with personalized insights and recommendations, which you can take to your GP or preferred healthcare provider for further guidance.
                        
                          Do you prescribe medications or supplements?
                        
                      We do not—but you can discuss next steps in your results with your GP during a follow-up appointment, who may advise on prescriptions or over-the-counter options.
                        
                          How can I download the Lola app?
                        
                      For Android OS, please click here to download: Google Play
For IOS (Apple/MAC OS), please click here to download: Apple Store
 
     
     
     
     
    Heavy Metal Blood Test
Heavy Metal Blood Test
- 
                                NHS Trusted Labs 
-                               
                              
 Our doctors review your Heavy Metal Blood Test results but do not provide consultations, medical advice, or diagnoses. Reviews are accessible through the app or via email.
 
 
-                               
                              
 This timeline starts once the lab receives your Heavy Metal Blood Test sample for analysis of all included heavy metal biomarkers.
 
 
- 
                                99.8% Reliable 
-                               
                              Easily check your blood health from home. A small, virtually pain-free device collects a blood sample from your upper arm – no needles, no finger pricks, just a simple and quick at-home process. 
 
 
-                               
                              Easily check your blood health from home. A small, virtually pain-free device collects a blood sample from your upper arm – no needles, no finger pricks, just a simple and quick at-home process. 
 
 
- 
                            
                              
Couldn't load pickup availability
 
 
 
 

What gets tested?
Heavy Metal Blood Test
The Heavy Metal Blood Test test checks for Albumin, Aluminium, Calcium, Chromium, Copper, Corrected Calcium, Iron, Lead, Magnesium, Manganese, Mercury, and Zinc.
These biomarkers help identify toxic metal accumulation, nutrient imbalances, or deficiencies that may affect energy production, neurological function, and overall metabolic health. This test is ideal for individuals concerned about environmental or occupational exposure, fatigue, cognitive changes, or those wanting to optimize mineral balance and detoxification support.
About this test
- Persistent fatigue or low energy despite adequate rest
- Brain fog, memory issues, or difficulty concentrating
- Unexplained muscle weakness, joint pain, or tremors
- Headaches, dizziness, or tingling sensations in hands and feet
- Digestive discomfort, nausea, or loss of appetite
- Skin issues such as rashes or dull complexion
- Signs of heavy metal exposure or accumulation (e.g., mercury, lead, or aluminum)
- Reduced kidney or liver performance due to toxic buildup
Ideal for those concerned about heavy metal exposure or mineral imbalances affecting energy, focus, or organ health. Recommended for individuals with fatigue, brain fog, or possible exposure to metals like lead, mercury, or aluminum.
- Heavy metal toxicity or accumulation (e.g., lead, mercury, aluminum)
- Mineral imbalances affecting energy, nerve, or muscle function (e.g., low magnesium, zinc, or calcium)
- Impaired detoxification or liver stress from environmental exposure
- Cognitive or neurological symptoms linked to toxic metal buildup
- Fatigue, weakness, or inflammation caused by disrupted mineral metabolism
                          
                            
                                Symptoms
                              
                          
                          
                        
  
                        - Persistent fatigue or low energy despite adequate rest
- Brain fog, memory issues, or difficulty concentrating
- Unexplained muscle weakness, joint pain, or tremors
- Headaches, dizziness, or tingling sensations in hands and feet
- Digestive discomfort, nausea, or loss of appetite
- Skin issues such as rashes or dull complexion
- Signs of heavy metal exposure or accumulation (e.g., mercury, lead, or aluminum)
- Reduced kidney or liver performance due to toxic buildup
                          
                            
                                Who should be test
                              
                          
                          
                        
  
                        
Ideal for those concerned about heavy metal exposure or mineral imbalances affecting energy, focus, or organ health. Recommended for individuals with fatigue, brain fog, or possible exposure to metals like lead, mercury, or aluminum.
                          
                            
                                When to test
                              
                          
                          
                        
  
                        - Heavy metal toxicity or accumulation (e.g., lead, mercury, aluminum)
- Mineral imbalances affecting energy, nerve, or muscle function (e.g., low magnesium, zinc, or calcium)
- Impaired detoxification or liver stress from environmental exposure
- Cognitive or neurological symptoms linked to toxic metal buildup
- Fatigue, weakness, or inflammation caused by disrupted mineral metabolism
Our process
How it all works?
step 1
Choose your test
The user or the partner selects one of Lola's existing tests, each assigned a unique code linking the test to the partner. This code ensures proper tracking for referrals, results access, or both, depending on the partnership type.
 
                          step 2
Schedule your sample collection
Schedule your preferred sample collection method during checkout—choose from at-home visits, clinic appointments, or other convenient options depending on the test and your location.
 
                          step 3
Blood sample taken and sent to Lab
Samples are analysed at our CQC-compliant and NHS-standard labs, providing accurate and detailed breakdowns for each test.
 
                          step 4
Personalised Doctor Review
Results are made available through Lola's intuitive partner portal, complete with actionable insights and customisable reporting options for the partner and user.
 
                           
                    
                       
                    
                       
                    
                       
                    
                      Evaluates 70 critical biomarkers for the most comprehensive health assessment, focusing on advanced cardiovascular, hormonal, metabolic, and immune markers.
- 
                      70 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
Includes 56 key biomarkers, providing a thorough assessment of blood health, organ function, chronic disease risk, and overall well-being.
- 
                      56 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
Covers 45 essential biomarkers to assess cholesterol, diabetes, vitamin deficiencies, anemia, heart disease, hormone levels, inflammation, and overall nutrition
- 
                      45 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
Analyzes 62 biomarkers for a full health profile, including cardiovascular health, metabolic function, hormone balance, and autoimmune conditions.
- 
                      30 Biomarkers Learn more
- 
                        All of our nurses & phlebotomists have - Valid DBS (Background Check)
- Experience of at least 100 sample collections
- Health & Safety Training
- Infection Control Training
- Safeguarding Training
- Malpractice Insurance
 
- 
                        This timeline begins once the lab receives the sample. 
What gets tested
Complete panel for your health
                
                  Vitamins and Minerals
                
                
              
    
              
              Albumin: The main protein in blood plasma, important for maintaining blood volume and pressure. Why measure: To assess liver function and overall protein levels.
Aluminium: A trace element that can accumulate in the body from environmental or occupational exposure.
Why measure: To assess potential aluminium toxicity, particularly in individuals with impaired kidney function or high exposure risk, and to monitor for neurological or bone-related effects.
Calcium: A crucial mineral for maintaining bone strength and supporting various bodily functions. Why measure: Essential for bone health and metabolic processes.
Chromium is a trace mineral that helps regulate blood sugar by enhancing insulin function and supports energy production from nutrients.
Corrected Calcium: Calcium level adjusted based on albumin concentration to provide a more accurate measurement of calcium status. Why measure: To ensure accurate assessment of calcium levels in conditions affecting albumin.
Iron: An essential mineral required for producing haemoglobin, the protein in red blood cells that carries oxygen throughout the body. Iron is also crucial for energy production and immune function. Why measure: To assess iron levels, diagnose iron deficiency or overload conditions (such as anaemia or haemochromatosis), and monitor overall health and energy levels.
Lead:  A toxic heavy metal that can accumulate in the body over time.
Why measure: To detect lead exposure, assess potential toxicity, and help diagnose neurological, developmental, or kidney-related disorders.
Magnesium: A mineral important for muscle and nerve function, bone health, and energy production. Why measure: To assess magnesium levels and diagnose deficiencies or related health conditions.
Mercury: A toxic heavy metal that can accumulate in the body through environmental or dietary exposure.
Why measure: To assess mercury burden from sources like seafood, dental amalgams, or occupational contact, and support diagnosis of heavy metal toxicity or related neurological and kidney issues.
Zinc: This is an essential mineral involved in immune function, wound healing, and cellular repair, and is typically measured to assess nutritional status and support overall health.
Lola FAQ
General
                        
                          Why do we offer more health markers at affordable prices?
                        
                      We are dedicated to the importance of regular testing and understanding your body's changes over time. Limiting tests to a few markers or imposing high costs compromises this vital process. We offer multiple sample collection methods, including professional phlebotomy services, Our comprehensive testing includes a wide range of markers. Join us in our mission to empower more people to gain meaningful health insights over time.
                        
                          Do we test for under 18s?
                        
                      Unfortunately, our service is only for adults. We are exploring whether we could work with individuals under 18 in the future, but it’s not something we can offer right now.
                        
                          Are there any additional costs?
                        
                      No — the phlebotomy appointment and doctor review are both included in the price of your test, so there’s no extra charge for those.
The only time additional fees may apply is in the case of a failed appointment (e.g., if the blood draw is unsuccessful) or a last-minute cancellation or rescheduling, which may incur an extra fee depending on the situation.
Lola FAQ
Choosing and Comparing Tests
                        
                          What test is suitable for me?
                        
                      For the most tailored guidance, it’s best to consult with your GP, as they can help identify which biomarkers are most relevant based on your medical history and symptoms. However, if you already have a list of specific biomarkers in mind, we’re happy to suggest the most suitable test kit based on that. You can also explore our full range of tests here: https://lolahealth.com/collections/all.
                        
                          How can I compare products?
                        
                      To compare different test kits side by side, follow these instructions:
- Go to https://lolahealth.com/collections/all.
- Search for the kits you want to compare.
- Tick the “Add to Compare” box next to each product you want to compare.
- Once you’ve added at least two products, you’ll notice a small green box at the bottom left of the page that says “Compare.”
- Click on that box to view the side-by-side differences.
This comparison will help you clearly see which kit includes the biomarkers and tests most relevant to your health concerns.
                        
                          Buying for someone else?
                        
                      We understand that you may occasionally wish to purchase a test for another person. While direct purchases on behalf of others aren’t available, the easiest alternative is to buy one of our gift cards, valid for 12 months. You can get a gift card here. If you’ve accidentally ordered a test under your account for someone else or need to transfer an order, please contact us as soon as possible before the sample is collected so we can reassign the test to the correct individual.
Lola FAQ
Preparing for Your Test
                        
                          Should I fast?
                        
                      Most tests do not require fasting. However, if your test includes cholesterol or triglycerides, fasting may be required for 8–12 hours (depending on your clinician) before your blood draw (water is fine).
                        
                          Should I stop taking medication?
                        
                      You should not stop taking medication unless directed to by your doctor. Please let us know which medications you are taking so we can factor this into the analysis.
                        
                          Do I need to stop taking supplements?
                        
                      Generally, no, unless you’ve been advised otherwise. However, if you’re taking high-dose biotin, we suggest pausing it 48 hours before your test, as it may affect certain markers.
                        
                          Menstrual cycle timing
                        
                      The timing of your blood tests will depend on what you’re looking to measure:
- If you’re testing hormone levels such as LH, FSH, and oestrogen, these are typically measured during the early days of your cycle (around days 2–5).
- On the other hand, if you want to check your progesterone levels, this is usually done later in the cycle, around day 21. At our end, we try using references and markers that allow for a bit more flexibility, meaning you can often take the blood test over a broader range of your cycle. However, the timing outlined above is the most commonly recommended for accurate results.
                        
                          Can I get my blood taken after a workout?
                        
                      We recommend avoiding intense exercise for 24 hours before your test, as it can affect markers like cortisol, liver enzymes, and inflammation
                        
                          If I’m unwell when the sample is taken, will it affect the result?
                        
                      Yes, it’s possible. Illness, fever, or recent infection can affect certain biomarkers.
Lola FAQ
Booking and Managing Appointments
                        
                          Tell me more about the sample collection service
                        
                      We offer flexible sample collection options to suit your needs. When placing an order, you can choose from at-home phlebotomy visits, clinic appointments, or other convenient collection methods depending on the test and your location.
For at-home or clinic appointments, you'll be able to select your preferred date and time at checkout. If you have any special requests or preferences (e.g. time constraints, access notes, phlebotomist gender preference, needle concerns, etc.), there's a space to include this before you check out.
Once your order is placed, please allow us at least 24 hours to confirm your appointment. We'll send confirmation via SMS and email.
Our nurses and phlebotomists are all highly experienced, many of whom also work in the NHS and partner with Lola part-time. They're professional, kind, and thoroughly vetted to ensure you're in safe hands.
                        
                          How fast will my at-home phlebotomy service be?
                        
                      When placing your order, you’ll be able to request your preferred date and time for the at-home phlebotomy appointment before checkout. Once the order is submitted, please allow us at least 24 hours to confirm and assign a phlebotomist.
Appointments are typically scheduled within 2–5 working days, but you’re welcome to request later or far future dates—we’ll do our best to accommodate.
You’ll receive a confirmation via SMS and email once your appointment is booked.
                        
                          Can I change my sample collection method?
                        
                      Yes, absolutely! Just let us know your preferred collection method (at-home phlebotomy, clinic appointment, or other available options), your location, and your ideal date and time if applicable (excluding weekends). Please try to give us a few days' notice so we can organize everything smoothly—we'll do our best to accommodate your request.
                        
                          Can I do weekend appointments?
                        
                      Weekend appointments are not currently available until further notice. We’re working to expand our availability and will update you as soon as weekend slots become an option again.
                        
                          Can I reschedule after confirming my appointment?
                        
                      Yes—rescheduling is possible, but if it’s within 24 hours of your appointment, there will be a £20 fee, as outlined in our terms.
                        
                          How can I cancel my subscription?
                        
                      Just email us at support@lolahealth.com, and we’ll help you cancel. You can also manage your subscription in your online account.
                        
                          What are the policies on cancellations and refunds?
                        
                      For more information, please visit Refund & Cancellation - https://lolahealth.com/pages/refund-policy
Lola FAQ
Before and After Your Phlebotomy Visit
                        
                          What do I have to do before and after my phlebotomy visit?
                        
                      Before Your Blood Collection:
- Hydrate: Drink 6–8 cups of water 2 hours before your appointment. This will make the blood draw easier.
- Fasting (if required): If the test includes a Full Blood Count:
- Early Morning Collection: Skip breakfast until after the blood sample collection.
- Late Morning Onwards Collection: Have a light meal and fast for at least 3–4 hours before taking the blood sample.
- Stay Warm: Wear warm clothes or use a heating pad to improve blood flow.
- Pets: Keep pets away during the blood draw to avoid interruptions.
- Location: Choose a well-lit area, like a kitchen table or a comfy chair, for the procedure.
- Special Needs: Inform us of any past issues or special requirements you may have.
After the Procedure:
- Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
- Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
- Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.
Watch for These Signs:
- Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
- Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
- Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.
                        
                          I’ve booked a Clinic Appointment / chosen Self-Draw / arranged my own phlebotomist — how should I drop off my samples?
                        
                      - To ensure your blood samples arrive at the lab in good condition and the biomarkers remain valid:
- Post same-day as collection. It’s critical that you post your samples on the same day they are collected.
- Use a Royal Mail postbox or post office with same-day collection. Always check the latest collection time on the postbox, and day.
- Before 9 AM: Use a postbox/post office with a latest collection at 9 AM. Do not use one that already had a 7 AM or 9 AM pickup—these will be collected the next day.
- After 9 AM: Use one with 4 PM, 5 PM, or 7 PM collection.
- Late Afternoon Draws: If your sample misses the 4 PM collection or is taken after 4 PM, drop off at a 7 PM collection box or next morning at a 7 AM or 9 AM collection postbox.
- Avoid posting on weekends or holidays as Royal Mail may not deliver over the weekend, which can make samples too old to test.
Lola FAQ
Test Processing and Results
                        
                          How long does it take to get results?
                        
                      The turnaround time for results depends on the specific test you’ve ordered:
- Elite or Peak Insights 70: Results are typically ready within 4 working days from when the lab receives your samples.
- All other tests: Results are usually ready within 2 working days of the lab receiving your samples.
                        
                          How is my sample sent to the lab?
                        
                      For at-home and clinic appointments, the nurse/phlebotomist will send your sample to the lab for analysis. For other collection methods, you'll receive clear instructions on how to return your sample using the prepaid envelope provided.
                        
                          How accurate are the tests?
                        
                      We only use UK government-approved NHS labs for blood analysis, ensuring a high level of accuracy at 99.8%, provided the sample is posted the same day using our Tracked 24 service. For at-home appointments, the phlebotomist will post the sample for you. For other collection methods, please follow the provided instructions to ensure same-day posting. For this reason, we aim to schedule blood sample collection appointments from Monday to Friday.
                        
                          Does a doctor review my results?
                        
                      Our team of doctors reviews all blood results and provides a comprehensive written analysis, highlighting any markers that fall outside the normal range.
                        
                          How do I get the results?
                        
                      Results are emailed to you and are also viewable in our Apple and Android apps. The apps can show trends over time as you take more tests.
                        
                          Can I download my results to share with my GP?
                        
                      Yes, you can download your results from the mobile app as a PDF or CSV to share with your GP.
                        
                          Do you show boundaries/ranges in your results?
                        
                      Yes, all our biomarkers come with the ranges that are normal for your gender and age. Our doctor will also review your results and comment if anything is out of range.
                        
                          Can I do a follow-up consultation?
                        
                      At the moment, we don’t offer follow-up consultations directly. However, your results are reviewed by a qualified doctor, and you’ll receive a report with personalized insights and recommendations, which you can take to your GP or preferred healthcare provider for further guidance.
                        
                          Do you prescribe medications or supplements?
                        
                      We do not—but you can discuss next steps in your results with your GP during a follow-up appointment, who may advise on prescriptions or over-the-counter options.
                        
                          How can I download the Lola app?
                        
                      For Android OS, please click here to download: Google Play
For IOS (Apple/MAC OS), please click here to download: Apple Store
 
           
     
         
        